Welcome

• Here you'll find all our support guides for Verint Widgets, embeddables, automation, and other products. Browse the guides and export them to Word or PDF if you need copies for posting in your own community

• Need help? Create a Support Ticket: https://socialedgeconsulting.atlassian.net/servicedesk/customer/portals

• Interested in other products? Check out our store:

View Configuration Guides by Widget: 

• Announcement Carousel

• Activity Stream+

• Blog Post List+

• Custom Search

• Expert Center

  • Modify Permissions for Expert Center

• FlexAuth

• Ghost Writer

• Group List Expanded

• Group List+ (Private & Public Group Widgets)

  • Group List + Bundle (Combinbined into 1 Widget)

• Hero (v1.2.0)

  • v1.3.0 User Guide

• Image Gallery

• Place Grid

• Pop Up CTA

• Profile Completeness

• Slider

• Subscription Management Bundle

• Tagged Content List

• Verint Footprint

• Verint Video Manager

• Verint Featured Video

• Wiki Edit Page+

View Configuration Guides for Widgets Included in Edgepack: 

• View Edgepack

  • Search/ Ask

  • Filtered Content List

  • Megamenu

  • Mosaic

    • Dynamic Mosaic

  • Profile Insights

  • Unfiltered HTML+

  • Wiki Viewer+

View Configuration Guides by Embeddable: 

Code Embeddable Bundle:

• Bitbucket

• GitHub

• GitLab

UX/ UI Embeddable Bundle:

• Giphy

• iFrame

• Twitter

View Configuration Guides by Plugin/ Integration: 

• Keywords Alert Plugin

• Security Access+

• Slack Integration

  • Slack Integration User Guide

  • Slack Installation & Configuration User Guide

• User Bulk Uploader

View Configuration Guides for AI-Driven Solutions: 

• SmartChat for Verint

  • Guidelines & Example Prompts for SmartChat