How to configure Wiki Viewer+

Owned by Ruth Neighbors
Last updated: Apr 03, 2024 by Sara Collins
4 min read

About the Wiki Viewer+ Widget

Widgets by Social Edge are quality, easy-to-use custom widget that does one thing very well (e.g., display a wiki page on your home page) for your Verint community.

Fully skinnable and adaptable to your brand's style, the Wiki Viewer+ Widget comes with its own configuration panel and can be placed on your community's global homepage or any Group or Application landing page.

This Wiki Viewer+ widget does not replace Verint’s existing widgets. Rather, it allows you to display the contents of a wiki page in a visually appealing way.

 

Key features:

  • Adds content and images from a wiki page to a Verint group or application landing page

  • Ability to choose how the wiki appears - with or without a title, with or without a border, etc.

 

The Wiki Viewer+ Widget is compatible with both Cloud and Hosted versions of Telligent.

Setup and Configuration

Prepare to Configure the Wiki Viewer+ Widget

Before starting the process, determine:

  1. The URL of the Wiki(s) that you want to display

  2. What you want to Title  the Widget

  3. Whether you want to display the Wiki Document Title

Add the Wiki Viewer+ Widget to a Place or Application Page

  1. Navigate to the relevant group or application where you want the Wiki Viewer+ Widget to appear.

  2. Select the Pencil icon at the top left.

  3. Select Manage Group Theme.

  4. Select Edit this Page

  5. From the Widgets menu, search for the Wiki Viewer by SE widget and add it to the page by dragging and dropping the widget onto the page.
     

Configure the Wiki Viewer+ Widget

While configuring the widget, DO NOT click off the white popup box or you will lose your configurations and will need to click the gear to edit and start again.

 

  1. Select the Gear in the right corner on the black bar of the widget to edit the widget

  1. Input a Widget Title (if desired)

  2. Input the Wiki URL or ID 

    1. Use the URL for all wiki pages besides the default wiki page (page that is automatically created when a wiki application is created)

    2. Use the ID only for a default wiki page

How to Get Wiki ID: Navigate to the Wiki Application > Pencil Icon > Manage Wiki > WIki Options > View Identifiers > Identifier 

**Copy this ID and store it somewhere that is easily accessible.

Default Wiki Page: 

  1. Check the Hide Document Title to hide the Title of your Wiki Document. This is good to do if you are using the Widget Title. 

(NOTE: Recommend putting the Wiki Doc Title in the Widget Title, it makes for a cleaner format on the page)

  1. Click Save

  2. Go to Publish section below

Publish the Page

  1. Click the Publish Button in the Management Console Panel to publish your changes

     

  2. Click the X in the Management Console Panel, to close the Panel

     

  3. Your page will appear published with your updates

     

Best Practices and Tips

Best Practice/Tip

How To…


Adjust the look of Wiki Document in the Viewer

To adjust the look of the wiki document in the viewer you must edit the wiki document itself. For example, if the wiki document was a table and you are seeing scrollbars in the wiki viewer, go in to the wiki document and resize the table smaller and this will make the scrollbars disappear.


Have Wiki Doc URL Handy

It’s best to grab the URL of the Wiki Document before configuring the widget. Simply go to the Wiki Document, and in your browser window, go to the Address bar, copy that full URL. and copy it to your clipboard or a notepad.

 

Support

Need support or want to talk to us?  Please send an email to support@socialedgeconsulting.com