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About the Tagged Content List 

Are you looking to display content icons (e.g. PDF, PowerPoint, Video, etc) instead of user avatars in a Tagged Content widget? With the Tagged Content List, you can now display the content type icon instead of the author's user avatar. This is a great solution when you want to display content item icons instead of the author's avatar, especially if the same user is posting lots of content, as it makes for a nicer UI and streamlined UI experience.

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Key Features: 

1. Can customize custom tags to search for and display

2. Can search and display for multiple custom tags 

3. Offers a clean layout to display certain content associated with defined tags 

Setup and Configuration

1. Add the Tile

The Tagged Content List requires one place in Verint to set up:

Add a new widget to the page 

• Navigate to the group, space or project

• Click on the pencil icon ()> Manage group theme > edit this page 

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• Search for the Tagged Content List   

• Hold down the mouse on the widget name and drag it out onto the page where you want to display it 

Configuring the Tagged Content List 

Before You Start 

Now that you are in the configuration panel of the Tagged Content List you need to navigate to the configuration of the widget. To do so navigate to the widget you want (edit the page) and click on the cog in the corner of the widget. 

Widget Title 

Choose a title for your widget and type it in under the widget title. This is fully customizable and you can call the widget whatever you would like. Pictured below is the widget with the widget title displaying and how to get it to display. 

How to Display Widget Title 

• Click on the pencil icon in the top left of the screen → click Manage site theme → click edit this page 

• Navigate to the configuration panel of the widget and click on the format icon → click top border and header 

Number of Items to Display 

Choose how any groups do display within the widget. For list view the recommended amount is 10 whereas for thumbnail its suggested to have any multiple of 4 as it fills in and aligns in the widget. 

Source & Tags  

Source

There are two different types of tags to choose as source tags: user defined tags and contextual tags. 

User Defined Tags: These are tags that are defined by users on content 

Contextual Tags: These are tags that are tags that are on the content already 

Tags

If you choose user-defined tags as the source you want to click the checkbox below that is labeled match ANY of these tags. Then from there there is a text box labeled tags where you can enter multiple tags separated by commas. This will pull in specific user-defined tags that you have just defined within the tags textbox. 

Groups and Content to Search 

Choose either to pull content from more than one application (group option) or choose a specific type of content to pull from site wide using the drop down menu. 

If you choose group from the drop down menu you have a chance to clarify which types of content you would like to search for tags. You can also search in subgroups for content with tags by clicking the check box for Include content in selected group’s sub-groups. Then underneath the check boxes is where you enter the group that you would like to search. 

Publish the Page

1. Navigate to the widget configuration menu

2. Press save

3. Navigate back to the side menu (where the pencil icon is) and click Publish 

Support

Need support or want to talk to us?  Please send an email to:

contact@socialedgeconsulting.com