Recently, Aurea announced changes to the underlying hosted Video platform for Cloud Customers, and there was an unexpected change that is preventing any videos uploaded after June 21 from displaying in the tile.
The Jive Video issue above only affects Jive-n Cloud customers at this time. It does not affect Jive-n 9.X Hosted or On-Premise customers, and does not affect Khoros-JX customers.
Jive videos uploaded to your cloud site before June 21 should display fine, as long as the Video tile doesn't also include Jive Videos in the gallery that were uploaded after June 21.
This issue has been acknowledged by Aurea as JVCLD-65894 that we hope will be resolved in an upcoming Cloud release.
Last updated June 30, 2020