Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Info

This was corrected in version 2.1.
Original bug: Tile doesn't show activity when a structured outcome is removed from a piece of content (JACTIVITY-120)

On Jive-n Cloud, unmarking content with a structured outcome will cause caused the Activity Tile to not show any activity and will display "Something Went Wrong". This can happen when any user unmarks Structured Outcomes like Official, Final, Reserved, Helpful, Correct, etc.

In version 2.1, we corrected the issue by adding support for the"outcome set", "outcome removed" and "moved" activities.

For reference…

The issue only affects Jive-n Cloud and Khoros-JX Cloud customers at this time. It does not affect Jive-n 9.X Hosted or On-Premise customers.

...

Troubleshooting and Opening an Aurea Ticket

To capture informaiton information for an Aurea ticket, follow these instructions below

...