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Info

Current Version: #11.1

Custom Search

Are you looking for a way to provide your users with an easy way to view all of the information related to a keyword they are searching in your community? With our Custom Search widget, you can now enable your users to search for keywords in your community and easily be able to view, discover, and navigate to places and content related to their search terms.

In a visually appealing and easy to digest layout, users will now be able to see different sections of places and content related to their search terms, including Suggested Forums, Related Pages, Answered Questions, and Related Content. Within the configuration panel, as an administrator, you can determine the maximum number of items displayed for each of the sections in the widget's search results. Includes one-time customization set up service and lifetime support.

Key Features: 

  1. Can customize the number of results being displayed based on content type

  2. Offers language options 

  3. Can offer a “debugged version” for logged off users

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Setup and Configuration

  1. Add the Widget

The Custom Search Widget requires one place in Verint to

a Site, Group or Application Page

set up:

Add a new widget to the page 

  • Navigate to the

relevant

  • group

or application where you want the Custom Search by SE Widget to appear.

  • Select the Pencil icon at the top left.

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  • Select Manage Group Theme.

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  • Select Edit this Page

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    • From the Widgets menu, search

    • , space or project

    • Click on the pencil icon ()> Manage group theme > edit this page 

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    • Search for the Custom Search by SE Widget  

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    • Hold down the mouse on the widget name and

    add it to the page by dragging and dropping the widget

    • drag it out onto the page

    .Configure the Custom Search Widget

    • where you want to display it 

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    Configuring the Widget 

    Note

    While configuring the widget, DO NOT click off the white popup box or you will lose your configurations and will need to click the gear to edit and start again.

    Select the Gear in the right corner on the widget bar of the widget to edit the widget

    Before You Start 


    Now that you are in the configuration panel of the Custom Search Widget you need to navigate to the configuration of the widget. To do so navigate to the widget you want (edit the page) and click on the cog in the corner of the widget. 

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    Fields to Be Filled out within Configuration: 

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    Stimulate “Logged Off” behavior (debug option) 

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    • Acts as if user is not logged in 

    • Includes a header with a register now button and other quick action links 

    Publish the Page

    1. Click the Publish Button in the Management Console Panel to publish your changes

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    2. Click the X in the Management Console Panel, to close the Panel

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    3. Your page will appear published with your updatesNavigate to the advanced settings within the widget configuration 

    4. Press save  

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    1.  Navigate back to the side menu (where the pencil icon is) and click Publish 

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    Support

    Need support or want to talk to us?  Please send an email to:

    support@socialedgeoncuslting.com